Frequently Asked Questions
Quick answers about shopping, payments, delivery, returns and support.
How do I place an order?
Open a product, choose the required size or variation, add it to the cart and complete checkout with your delivery and payment details.
Which payment methods are available?
Available methods appear at checkout and may include UPI, cards, net banking and Cash on Delivery depending on gateway configuration and serviceability.
Can I use Cash on Delivery?
Cash on Delivery is available only when enabled for the selected product, order value and delivery location. Checkout shows whether it is available for your order.
How can I track my order?
Sign in to My Account and open Orders. When courier tracking is available, dispatch or tracking details are also shared through the configured communication channel.
How long does delivery take?
Delivery depends on the destination, courier network and product availability. The estimate shown during checkout or after dispatch is not a guaranteed date.
What should I do if I receive a wrong or damaged product?
Contact us promptly with the order number and clear photos or video of the product, packaging and issue. Do not discard the original packaging until the request is reviewed.
Can every product be returned?
No. Return eligibility depends on the category and product condition. Used, opened, hygiene-sensitive or specifically marked non-returnable products may be restricted.
Where can I see my orders?
Open My Account and select Orders. You can view order details and available status information there.
Do you accept bulk or wholesale enquiries?
Yes. Use the Contact Us form and mention the product, required quantity, destination and packaging requirements when applicable.
How do I contact Rynox Hub?
Call or WhatsApp +91 82388 82592, email rynoxhub403@yahoo.com, or use the Contact Us form.